Terms & Conditions Cancellation Policy All tickets are non-refundable. A replacement delegate may be sent in your place at no extra charge if you are unable to attend after purchasing a ticket. Purchase of a ticket indicates that you have read and agree to comply with this cancellation policy. Mindd Foundation is not responsible for any loss or damage as a result of any speaker or program substitution or alternation, or the postponement or cancellation of an event. In the unlikely event that the conference is cancelled, we will refund all tickets.